Giving FAQ

General Giving Questions

If I give a donation to the church, will I receive a tax receipt?

Yes, we will mail annual contribution statements at the end of January. Statements will also be made available online during the month of January. To confirm your mailing address, you can always log onto MyBrookside or email us at  .

If I make a contribution to the church, how I do know where my money is going?

During the two-year period beginning Dec. 1, 2015, every contribution to God’s work through Brookside is a contribution to our Multiply Initiative, with the exception of giving for mission trips and support-raised staff positions. Every gift made will go into the same Multiply fund, and there will not be separate funds regardless of designation (general budget, facilities, campus expansions, etc.). Every aspect of the ministry vision God is calling us toward will be funded through Multiply.

How long will it take for you to process my donation?

Please allow five to seven days for all donations (online, cash, check, weekend service, or by mail) to clear your account. If you do not see that your gift has gone through after one week, please contact us at   so that we can investigate the issue. Please note that stock gifts might take a bit longer. We currently work with the National Christian Foundation to process each stock donation.

Can I give a cash donation and still get tax-deductible credit?

Yes, you can. Place your cash in a sealed and clearly marked envelope with your name, address, and contact information.

Additional questions?

Please email your general giving questions to 

 

Online Giving Questions

How do I know if I entered my information correctly and my payment was made?

It will take a couple days for all payments to be processed but if all the information was entered correctly, you should see a draft in your account on the day that you scheduled your payment. If you do not see it within a few days of the scheduled payment, your transaction may not have gone through. If this is the case, we will contact you to let you know that your transaction was not successful.

Why do I need to select which campus I attend? Does my donation go directly to that campus?

If you choose to make an online donation to our general fund (through tithes or offerings), we ask you to select which campus you attend. All of the money goes to our general budget (not to a campus-specific budget). The campus designations are for our own records to track campus giving.